Terms of service

Last updated: April 9, 2026

This website is operated by Cotosite. Throughout the site, the terms “we,” “us,” and “our” refer to Cotosite. We offer this website, including all information, content, features, tools, products, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of the Terms, then you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

Our store is hosted on Shopify, which provides us with the e-commerce platform that enables us to offer our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site under your supervision.

You may not use our products or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction through your use of the Service.

You must not transmit any viruses, malware, worms, or any destructive code.

A breach or violation of any of these Terms may result in termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks and may be adapted to technical requirements of connecting devices or networks. Payment information is processed securely through our payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, your use of the Service, or access to the Service without our express written permission.

Headings in these Terms are included for convenience only and do not affect interpretation.

3. Accuracy, Completeness, and Timeliness of Information

We try to present information on this website as accurately as reasonably possible. However, we do not guarantee that all information available on the site is always complete, current, or error-free.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We may update or modify the contents of this site at any time, but we are not obligated to update all information immediately.

4. Modifications to the Service and Prices

Prices for our products may change without notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, except as required by applicable law.

5. Products or Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy.

We make reasonable efforts to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product colors.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

We may limit quantities of any products or Services that we offer. All product descriptions, availability, and pricing are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

6. Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion. We may limit or cancel quantities purchased per person, per household, or per order, including orders associated with the same customer account, payment method, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store. You agree to promptly update your information, including your email address, billing details, and other relevant account information, so we can complete transactions and contact you when needed.

For more information, please review our Return & Refund Policy.

7. Optional Tools

We may provide access to third-party tools that we neither monitor nor control.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand the terms on which these tools are provided by the relevant third-party providers.

8. Third-Party Links

Certain content, products, and Services available through our website may include materials from third parties.

Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or reliability of third-party websites, and we do not warrant and will not have any liability for third-party materials, websites, products, or services.

Please review the third party’s policies and practices before engaging in any transaction with them.

9. User Comments, Feedback, and Submissions

If you send us comments, suggestions, feedback, or other materials, whether requested or unsolicited, you agree that we may use, edit, publish, and distribute them for lawful business purposes, unless otherwise required by law.

We are under no obligation to:

maintain comments in confidence;
pay compensation for comments; or
respond to comments.

You agree that your submissions will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your submissions will not contain unlawful, abusive, defamatory, obscene, malicious, or otherwise inappropriate material.

You are solely responsible for any comments or content you submit.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to update information or cancel orders if any information in the Service or on the website is inaccurate, at any time and without prior notice, including after you have submitted an order.

12. Prohibited Uses

You are prohibited from using the site or its content:

for any unlawful purpose;
to violate any applicable laws or regulations;
to infringe upon our intellectual property rights or the rights of others;
to harass, abuse, insult, harm, defame, or discriminate against others;
to submit false or misleading information;
to upload or transmit malware, viruses, or malicious code;
to collect or track personal information of others without authorization;
to spam, phish, crawl, scrape, or engage in similar abusive activities;
to interfere with or circumvent security features of the Service or related websites.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained from use of the Service will be accurate or reliable in all cases.

Your use of the Service is at your sole risk. To the fullest extent permitted by applicable law, the Service and all products and services delivered through it are provided “as is” and “as available,” without warranties of any kind, either express or implied, except as expressly stated by us or required by law.

To the fullest extent permitted by applicable law, Cotosite shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Service.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Cotosite and its service providers, affiliates, contractors, and representatives from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

16. Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by discontinuing use of our site and Services.

We may terminate or suspend your access to the Service at any time, without prior notice, if we believe you have violated these Terms or applicable law. Any obligations or liabilities incurred prior to termination shall survive termination where applicable.

17. Entire Agreement

These Terms, together with any policies posted on this site, constitute the entire agreement between you and us regarding your use of the Service and supersede any prior agreements, communications, and proposals, whether oral or written.

18. Governing Law

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

19. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates to our website.

It is your responsibility to review this page periodically for changes. Your continued use of the website or Services following the posting of any changes constitutes acceptance of those changes.